KYC Policy

Last updated: November 10, 2025

1. Purpose

Click Cash follows strict Know Your Customer (KYC) norms to comply with RBI, AML (Anti-Money Laundering), and payment gateway regulations. KYC ensures safe wallet usage, recharge services, and bill payments.

2. Who Must Complete KYC

• All users adding money to wallet
• Users performing wallet-to-wallet transfers
• Agents / partners providing assisted services

3. Documents Required

• Aadhaar Card (mandatory)
• PAN Card (mandatory for wallet transfers)
• Selfie / Live photo verification

4. Verification Process

KYC is verified through secure APIs (Karza / Signzy) or manual review. Wallet services are enabled only after successful verification.

5. Data Storage & Security

All KYC data is encrypted and stored securely using industry standards. Access is restricted to authorized compliance personnel only.

6. Rejection & Suspension

• Invalid or mismatched documents
• Duplicate accounts
• Suspicious activity or misuse

7. Contact

For KYC assistance, email support@clickcashindia.in